To be successful, technology managers require a broad set of applied skills and knowledge. These skills include a functional understanding of the critical elements of information technology and their application in organizations of different sizes with diverse missions. During this course you will be introduced to the salient elements of IT systems, the processes for technical solutions and development, and consider the legal, ethical, and privacy issues that affect the development and management of technology. At the end of this course you will develop technology management solutions for a global organization.

Management and governance in technology make unique demands on managers. This course examines the important aspects of these elements including the ability to recruit and retain skilled technical professionals in an evolving technical environment. During this course, you will learn how to manage the employee lifecycle including recruitment, development, evaluation, and retention to become a transformational leader. You will also acquire the skills and knowledge necessary to determine policies and procedures associated with ethical governance and administration.

Finance and planning are critical elements for technical managers. The fiscal skills and knowledge associated with managing budgets, resources, and cost centers are critical for success in a technical environment of changing needs and priorities. This course provides you with a working knowledge of line items commonly found on a ledger and discusses methods for building and managing a financial plan. The course concludes with an examination of the processes for building and implementing strategic and operational plans.

The need for quality communication underlies nearly every aspect of technical management. This course will review the critical elements of style in written communication. Specific attention is given to the recommended formats in technical documents. During this course, you will also learn and apply the principles of design of slides and other visual media. The course concludes with an examination of the tabular and visual communication of data.

This introductory course provides an overview of the principles of project management. The course is aligned with international principles, standards, and methodologies that are used to support project teams as they work to achieve projects’ objectives. You will learn about the role of a project manager, project management scope, schedule management, cost management, resource manage, identify risks and opportunities, and communications with stakeholders. The course will culminate with an integrative project where you will apply the concepts and techniques to develop and present a project plan.

Effective technology information management professionals must be able to assess, plan, implement, and manage information technology systems and services to promote organizational improvement. During this capstone course, you will demonstrate the knowledge and skills gained throughout the Master of Science in Technology Information Management program by planning strategies for improvement in diverse and globally reaching organizations. As part of your signature assignment, you will integrate strategies for improvement, including industry standards, ethics, measurement, procedures, and tools for planning.